9 Best Use Cases of Insurance Chatbot
We Tested the Best Chatbots for Insurance Agents The company’s website features a conversational bot ready to help customers navigate American National insurance products and conditions. Thanks to that, anyone unfamiliar with the concept of nomad health insurance can find answers to their questions in minutes without ever contacting an agent. Nevertheless, there’s also an […]
customer experience Archives Nigeria
Meet the team: Customer Experience Group CEG And an overwhelming 95% of the survey respondents cited customer service as important in their choice of and loyalty to a brand. Quantifying customer experiences across customer segments is essential in order to identify both opportunities for increasing revenue from customers and risks of customer defection. This article […]